Question

Based on key concepts in this lesson and key concepts in lesson 4, how might a group establish a group communication norm for themselves for determining what group communication roles each member will play so the group can have the most effective level of group communication? Many groups complain about unequal participation in group communication. How could a group enforce their own group communication norms about their group members playing group communication roles?

A. By setting clear expectations and consequences
B. By ignoring unequal participation
C. By avoiding communication norms
D. By assigning roles randomly

Answer 1

Establishing and enforcing group communication norms involves setting explicit expectations about the roles and contributions of each member, backed by appropriate consequences to ensure equal participation and effective group dynamics.

Step-by-step explanation:

To establish a group communication norm for determining what communication roles each member will play, a group must first recognize that social norms guide expected behaviors in any social context. These are the in-group expectations for appropriate thoughts and actions and are essential for effective group communication. By setting clear expectations and consequences (A), a group can initiate a structure that fosters equal participation and accountability.

Enforcing group communication norms can be done through the establishment of formal norms, much like how workplaces and academic institutions use rules and guidelines to frame conduct. Each member should understand their role, which could be based on their strengths and interests, leading to a more cohesive and productive group dynamic. Should any member deviate from these norms, the group can enforce them by providing feedback and, if necessary, consequences. This will discourage unequal participation and ensure that everyone fulfills their agreed-upon role.