Final answer:
The correct answer is b) Senior-level management.
Step-by-step explanation:
Ideally, the issues management approach should be implemented quickly with a forceful, concentrated effort by senior-level management. Senior-level management is ideally positioned to lead and implement the issues management approach efficiently. Issues management involves identifying and addressing potential challenges, risks, or crises that may impact an organization's reputation, operations, or strategic objectives. Senior management's involvement is crucial because they have the authority, strategic vision, and decision-making power to guide the organization through complex issues. Senior leaders can provide the necessary direction, allocate resources, and communicate effectively both internally and externally. Their experience and strategic perspective enable them to make decisions that align with the organization's overall goals. Quick and decisive action is often required in managing issues to prevent escalation and minimize potential negative impacts. While input from various levels of the organization, including middle management and external consultants, can be valuable, the responsibility for leading the issues management effort and setting the tone for a coordinated response typically rests with senior-level management. Their ability to navigate uncertainties and make informed decisions contributes to the organization's resilience and its capacity to effectively manage and mitigate issues.