Final Answer:
I would respond to the employee's concern by choosing option C. I would explain the tax withholding process and suggest reviewing tax forms to better understand the calculation and identify any discrepancies.
Step-by-step explanation:
Choosing option C reflects a proactive and informative approach to addressing the employee's concern. By explaining the tax withholding process, I would provide the employee with valuable insights into how taxes are deducted from wages. This could include discussing factors such as tax brackets, allowances, and any additional withholdings the employee might have selected. Encouraging the employee to review their tax forms, such as the W-4, allows them to verify the accuracy of the information provided to the employer, ensuring that the right amount of tax is withheld based on their individual circumstances.
Directing the employee to the HR department (option A) or providing contact information for the tax department (option B) might be necessary in certain situations, but initiating the conversation with an explanation of the tax withholding process demonstrates a commitment to addressing the concern directly and promoting employee understanding. It also empowers the employee to take an active role in managing their tax-related matters. Ignoring the concern (option D) would be counterproductive and could lead to dissatisfaction among employees who expect their concerns to be acknowledged and addressed.
In summary, the chosen approach combines clarity on the tax withholding process with guidance on reviewing relevant tax forms, fostering an open and informative dialogue to resolve the employee's concerns regarding excessive tax withholding.