Final answer:
When a customer appears to be intoxicated, it is important to assess their condition and consider restricting further service. Fulfilling your duty of care means putting the customer's safety first and acting responsibly.
Step-by-step explanation:
When a customer appears to be intoxicated, it is important to fulfill your duty of care by assessing their condition and considering restricting further service. Offering them more alcohol or encouraging them to consume more to sober up would not be appropriate as it could worsen their condition. By assessing their condition, you can ensure their safety and the safety of others in your workplace. For example, if a customer is slurring their words, stumbling, or displaying other signs of intoxication, it may be necessary to cut them off from further alcohol service and offer them alternative non-alcoholic options instead. You can politely inform them that you are concerned for their well-being and that it is your responsibility to ensure their safety. Overall, fulfilling your duty of care means putting the customer's safety first and acting responsibly when they appear to be intoxicated.