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As you consider the reputation service and the needs of customers or individual consumers, as well as, perhaps, large organizations that are security conscious like our fictitious enterprise, Digital Diskus, what will be the expectations and requirements of the customers?

a) Customized user interfaces and personalized feedback
b) High-level encryption and secure data storage
c) Seamless integration with existing systems
d) Social media integration for comprehensive reputation analysis

Will consumers’ needs be different from those of enterprises?
a) Yes, consumer needs prioritize user experience and simplicity
b) No, both consumers and enterprises seek similar security measures

Who owns the data that is being served from the reputation service?
a) The reputation service provider
b) The customers or enterprises generating the data
c) A mutually agreed-upon third party
d) The regulatory authority overseeing the service

In addition, what kinds of protections might a customer expect from other customers when accessing reputations?
a) Anonymity and data obfuscation
b) Mutual sharing of reputation scores
c) Transparent sharing of evaluation criteria
d) Collaborative efforts for reputation improvement

User Mcnicholls
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1 Answer

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Final answer:

Customers and enterprises have different expectations and requirements for reputation services, including customized user interfaces, high-level encryption, seamless integration, and social media analysis. Consumer needs prioritize user experience, while security measures for both consumers and enterprises are similar. The ownership of data served from a reputation service can vary and may involve the provider, the customers or enterprises, a third party, or the regulatory authority. Customers accessing reputations might expect protections like anonymity, mutual sharing of reputation scores, transparent evaluation criteria, and collaborative reputation improvement efforts.

Step-by-step explanation:

The expectations and requirements of customers or individual consumers, as well as large organizations, will vary when it comes to reputation service.

a) Customized user interfaces and personalized feedback:

Customers may expect a reputation service to provide a user interface that can be customized to their preferences and personalized feedback based on their interactions.

b) High-level encryption and secure data storage:

Both customers and enterprises would expect a reputation service to have high-level encryption and secure data storage to protect sensitive information.

c) Seamless integration with existing systems:

Customers and enterprises would likely require a reputation service to seamlessly integrate with their existing systems to ensure smooth operations.

d) Social media integration for comprehensive reputation analysis:

Customers and enterprises may also expect a reputation service to have social media integration capabilities for comprehensive reputation analysis.

Consumer needs and enterprise needs may differ:

a) Yes, consumer needs prioritize user experience and simplicity:

Consumers usually prioritize user experience and simplicity when it comes to reputation services.

b) No, both consumers and enterprises seek similar security measures:

Both consumers and enterprises seek similar security measures when using reputation services to protect their data.

The ownership of data served from a reputation service:

a) The reputation service provider:

The reputation service provider owns the data being served from the service.

b) The customers or enterprises generating the data:

The customers or enterprises who generate the data own the data being served from the reputation service.

c) A mutually agreed-upon third party:

In some cases, a mutually agreed-upon third party may own the data being served from the reputation service.

d) The regulatory authority overseeing the service:

In certain situations, the regulatory authority overseeing the service may own the data served from the reputation service.

Protections a customer might expect from other customers when accessing reputations:

a) Anonymity and data obfuscation:

A customer might expect other customers' identities to be anonymous and their data to be obfuscated when accessing reputations.

b) Mutual sharing of reputation scores:

A customer might expect mutual sharing of reputation scores among other customers.

c) Transparent sharing of evaluation criteria:

A customer might expect transparent sharing of evaluation criteria used to determine reputations.

d) Collaborative efforts for reputation improvement:

A customer might expect collaborative efforts among customers to improve their reputations.

User Greenflow
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