Final answer:
An ethical dilemma refers to a problem in the decision-making process with a balance between two unacceptable options from an ethical perspective.
Step-by-step explanation:
An ethical dilemma, also known as an ethical paradox or moral dilemma, refers to a problem in the decision-making process where there is a balance between two possible but unacceptable options from an ethical perspective. It involves a situation in which the decision-maker is faced with a choice between two courses of action, both of which have negative consequences.
For example, imagine a company facing the dilemma of either laying off employees to cut costs or keeping all employees but risking bankruptcy. Both choices have ethical issues as laying off employees affects their livelihoods, while bankruptcy affects the overall well-being of the organization and its stakeholders.