Question

Managers generally like and use but are less receptive to using

A. horizontal communication; downward communication
B. downward communication; horizontal communication
C. oral communication; written communication
D. written communication; oral communication
E. informal communication; formal communication

Answer 1

Managers generally prefer downward communication over horizontal communication.

Step-by-step explanation:

Managers generally like and use downward communication but are less receptive to using horizontal communication. Downward communication flows from higher-level authorities to lower-level employees and is commonly used by managers to provide instructions, share information, and give feedback. On the other hand, horizontal communication involves communication between peers or individuals at the same level in the organizational hierarchy and is typically used for collaboration, coordination, and problem-solving among colleagues.