Final answer:
The question involves business operations management calculations, specifically for average interarrival times and the impact of delays on operations. The standard time for a process is provided and is expected to be analyzed in the context of operational efficiency.
Step-by-step explanation:
The question relates to operations management, specifically the calculation of standard times and the impact of delays on operations as well as some concepts from statistics applied to business scenarios like customer arrivals and wait times. The reference to a standard time of 8103 seconds suggests that one is expected to convert this figure into a more comprehensible time frame, such as minutes, and interpret delays within the context of the given operation's allowance factors.
To calculate the average time between two successive arrivals (interarrival time), you would usually divide the total time of operation by the total number of arrivals. In the supplied context, the provided information implies that one customer arrives every two minutes on average.
Therefore, for three customers to arrive, it would take an average of 2 minutes per customer times 3 customers, resulting in six minutes. Operations management uses such calculations to ensure efficiency and effectiveness in the layout and scheduling of processes. When considering the standard deviation of wait times or the time taken by a conveyor to move items, these principles of efficiency are also applied to enhance productivity and customer satisfaction.