Final answer:
A product recall can be voluntary or involuntary. A voluntary recall occurs when a company initiates the recall, while an involuntary recall may be mandated by government agencies.
Step-by-step explanation:
A product recall can be either voluntary or involuntary on the part of a company. A voluntary recall occurs when a company takes the initiative to recall a product due to safety concerns or defects. This could be done to protect consumers and maintain the company's reputation.An involuntary recall, on the other hand, may be mandated by government agencies or regulatory bodies. These recalls are typically issued when a product poses a significant risk to public health or safety. The government may intervene to protect consumers and ensure that necessary actions are taken by the company.For example, in the case of the Firestone/Ford tire controversy mentioned earlier, the recall was initiated due to the high rates of tire failure resulting in accidents and fatalities. The government intervened and the company had to recall millions of tires to address the safety concerns.