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Housekeeping is one of the departments in the hotel that must work every holiday because the hotel is open and can be very busy. Assume that you have a housekeeping department with 12 employees and your hotel recognizes New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas as paid holidays. Also assume that at least one-half of your housekeeping employees need to work each holiday. What factors would influence you as you develop a scheduling system that fairly assigns holiday work days and off days to these employees?

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Final answer:

When developing a scheduling system for holiday work days in the housekeeping department, factors such as seniority, a rotational schedule, volunteer basis, and fair distribution should be considered to ensure fairness and balance.

Step-by-step explanation:

When developing a scheduling system to assign holiday work days and off days to housekeeping employees, several factors need to be considered to ensure fairness. Some of these factors include:

  • Seniority: Giving priority to employees with more years of service can be a fair approach as it rewards loyalty and experience.
  • Rotational Schedule: Implementing a rotating schedule ensures that all employees have an equal opportunity to work holidays and have time off.
  • Volunteer Basis: Allowing employees to volunteer for holiday shifts can provide flexibility and fairness.
  • Fair Distribution: Ensuring that each employee has a proportionate number of holiday shifts can prevent unfair workload distribution.

Considering these factors will help create a scheduling system that treats employees fairly and balances their holiday work and time off.

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