Question

Mercure, a famous hotel chain in India is losing its market share to its peers. The major reasons contributing to the same is that there is a lot of conflict in the organization due to which correct and timely decisions are not being taken. The company has hired you as a consultant to understand and solve this issue

Answer 1

The decline in market share of Mercure can be attributed to internal conflicts within the organization, which is leading to delays and incorrect decision-making. To solve this issue, the company needs to address the conflict and implement effective strategies such as open communication and conflict resolution.

Step-by-step explanation:

The main reason for the decline in market share of Mercure, a famous hotel chain in India, is the presence of a lot of conflict within the organization. This conflict is leading to the delay and incorrect decision-making process. In order to solve this issue, the company needs to address the conflict and ensure that proper and timely decisions are made. This can be done through various strategies such as open communication channels, conflict resolution techniques, and effective leadership.