Final answer:
To reduce turnover at Ice Cream Deli, focus on finding and attracting candidates with the right personality traits and improve employee retention efforts.
Step-by-step explanation:
To reduce turnover at Ice Cream Deli, I recommend implementing a talent acquisition strategy that focuses on finding and attracting candidates with the right personality traits. The hiring manager should seek candidates who are customer-oriented, team players, and adaptable. For example, they can look for candidates who have previous experience in the food-service industry, have demonstrated problem-solving skills, and have the ability to handle stressful situations.
In addition to targeting specific traits, the company should also improve its employee retention efforts. This can be done by offering competitive compensation and benefits packages, creating a positive work environment, and providing opportunities for career growth and development. Regularly conducting employee satisfaction surveys can help identify areas for improvement and address any concerns or issues.