Final answer:
To create a BPMN model for the order-to-cash process of an online bookstore, you can represent the different activities and decisions using standard BPMN symbols. The flow between these symbols can be represented using different types of connectors such as sequence flows, exclusive gateways to represent decision points, and parallel gateways to represent parallel activities. You can also use pools or lanes to represent different internal resources involved in the process.
Step-by-step explanation:
The order-to-cash process is the set of activities involved in receiving and fulfilling customer orders, as well as processing payments. To create a BPMN model for the order-to-cash process of an online bookstore, you can represent the different activities and decisions using standard BPMN symbols. For example, you can use the start event symbol to represent the order entry, the intermediate events symbol to represent order processing and fulfillment, and the end event symbol to represent the payment confirmation.
The flow between these symbols can be represented using different types of connectors such as sequence flows, exclusive gateways to represent decision points, and parallel gateways to represent parallel activities. You can also use pools or lanes to represent different internal resources involved in the process, such as sales, inventory, and finance.
Here's an example of how the BPMN model for the order-to-cash process of an online bookstore could look like: