Final answer:
Soney addresses quality control in its quality operations by implementing various techniques and strategies. One way they do this is by using the 80-20 rule, also known as the Pareto principle. This principle suggests that 80% of the effects come from 20% of the causes.
Step-by-step explanation:
In the book "Management Fundamentals 9th edition" by Robert N. Lussier, Soney addresses quality control in its quality operations by implementing various techniques and strategies. One way Soney addresses quality control is by using the 80-20 rule, also known as the Pareto principle. This principle suggests that 80% of the effects come from 20% of the causes.
Soney can apply the 80-20 rule to its quality operations by identifying the most critical issues that contribute to 80% of the quality problems and focusing resources on addressing those issues. For example, if Soney finds that 20% of its products are responsible for 80% of customer complaints, it can allocate more resources towards improving the quality of those specific products.
By applying the 80-20 rule, Soney can prioritize its efforts and resources to maximize the impact and effectiveness of its quality control initiatives.