Final answer:
Ethical dilemmas refer to situations where individuals must choose between conflicting moral principles or values in decision-making.
Step-by-step explanation:
Option C is incorrect. It states that ethical dilemmas are essential in decision-making, which is a correct statement. Ethical dilemmas refer to situations where individuals must choose between two or more conflicting moral principles or values. They often arise in business contexts when managers have to make decisions that may have both positive and negative ethical implications.