Final answer:
Turnover refers to the percentage of the workforce that leaves every year. A high turnover rate can be costly for organizations as it can lead to increased recruitment and training expenses, decreased productivity, and a loss of institutional knowledge.
Step-by-step explanation:
The correct answer is c) Turnover. Turnover refers to the percentage of the workforce that leaves every year. It is a measure of the rate at which employees leave a company and need to be replaced. A high turnover rate can be costly for organizations as it can lead to increased recruitment and training expenses, decreased productivity, and a loss of institutional knowledge.