Final answer:
The common complaint with CRD involves housing discrimination, where realtors show Black and Asian homebuyers fewer properties and Hispanic renters face tougher credit checks, impacting community access with better job opportunities.
Step-by-step explanation:
The most common complaint filed with the Civil Rights Division (CRD) likely involves disputes about 'shared common areas' and other forms of housing discrimination. However, the study by the Housing and Urban Development (HUD) department highlights that discrimination in the housing market still persists in different forms, such as realtors showing Black homebuyers and Asian homebuyers fewer homes and properties compared to their White counterparts.
Additionally, Hispanic renters encounter more discrimination in the apartment rental process, facing stiffer credit checks than White renters. This discrimination is connected to employment discrimination as it impacts the ability of minority groups to access communities with better employment opportunities and good schools.
While blatant forms of housing discrimination known as 'door slamming' are decreasing, modern discrimination is subtler and more challenging to identify and correct. Shaun Donovan, former HUD Secretary, emphasized that this hidden discrimination remains harmful as it can prevent minorities from living in communities that offer better prospects, including quality education and job opportunities.