Question

Technical Communication: Mike Markel and Stuart A. Selber

True or False
a. A general reader will better understand the contents of a business/technical document if the writer uses many multi-syllable words and technical jargon. _______

b. The purpose of a communication piece (e.g., memo, business letter, report) should be a stated at the beginning of the document. _______

c. Repetition of keys words, phrases in a document can be effective in relating the message. ________

d. Outlining is an unnecessary step in planning a research report. _______

Answer 1

a) False, a general reader understands business/technical documents better with clear language, not jargon. b) True, the purpose of communication should be stated early. c) True, repetition reinforces concepts. d) False, outlining is critical in planning reports.

Step-by-step explanation:

Technical communication is a discipline within the broader field of Business and requires audience awareness for effective delivery of information. Considering the principles of technical communication:

a) False: A general reader will not better understand the contents of a business/technical document if the writer uses many multi-syllable words and technical jargon. Clear, direct, and economical language is preferred, particularly when the audience is not specialized.

b) True: The purpose of a communication piece should be stated at the beginning of the document to provide clear direction and intent.

c) True: Repetition of key words and phrases in a document can be effective in relating the message and reinforcing important concepts.

d) False: Outlining is a critical step in planning a research report as it helps organize thoughts and structure the document effectively.