Question

Matthew is in his first month on the job. He notices that many people, including his boss, use text messaging to communicate. Which policy should Matthew follow when text messaging at work?

(A) Text messaging is not allowed in the workplace.
(B) Matthew should use text messaging for all work-related communication.
(C) Matthew should follow company guidelines on appropriate and professional use of text messaging.
(D) Matthew should avoid using text messaging and only communicate through email.

Answer 1

Matthew should adhere to the company's specific guidelines regarding professional text messaging use, ensuring clarity and proper communication etiquette at work.

Step-by-step explanation:

Matthew should follow company guidelines on the appropriate and professional use of text messaging. In many workplaces, text messaging has become a staple for quick communication, but it is imperative to maintain a professional demeanor while doing so. This includes avoiding the use of text language such as "u" for "you" or "r" for "are" and always being clear, concise, and to the point.

When considering the use of text messaging at work, it's crucial to understand the company's policy. Each workplace may have its own rules about the appropriate use of text messaging for work-related communication. It is important to respect communication etiquette and maintain professional standards even when using informal communication tools like text messages.

Professional communication is a cornerstone of effective workplace interaction. Using proper language and observing etiquette not only reflects on Matthew's professionalism but also fosters better relationships with colleagues. Thus, following the company's specific guidelines is the most suitable approach.