Final answer:
People who perform software quality assurance must look at the software from the customer's perspective.
Step-by-step explanation:
The statement that people who perform software quality assurance must look at the software from the customer's perspective is true. When performing software quality assurance, it is important to evaluate the software and its functionalities from the perspective of the end-user or customer. This helps to ensure that the software meets the customer's needs, expectations, and provides a positive user experience.