168k views
0 votes
Menu diversification, the practice of offering many different kinds of dishes and selections on a menu to please all guests, may _____.

a) increase efficiency
b) increase expense and decrease quality
c) increase cross-utilization
d) decrease market share

User Loshkin
by
7.9k points

1 Answer

5 votes

Final answer:

Menu diversification may lead to increased expenses and a decrease in the quality of dishes due to added complexity and resource strain. McDonaldization offers more uniformity and efficiency, resulting in less variety but wider availability of goods worldwide.

Step-by-step explanation:

Menu diversification, which refers to offering a wide variety of dishes and selections on a restaurant's menu, might increase expense and decrease quality. The rationale behind this choice is that managing a larger number of dishes can lead to a strain on resources, require more inventory, result in increased complexity in kitchen operations, and potentially lead to a compromise in the quality of each dish due to the divided focus of the staff. Moreover, with an extensive menu, there could be challenges in maintaining the freshness of ingredients, which can affect quality and customer satisfaction negatively.

On the contrary, the McDonaldization of society implies standardization and efficiency often seen in fast-food operations. A disadvantage of this phenomenon is less variety of goods (option a), as the focus is on delivering a limited range of products efficiently. An advantage of McDonaldization could be the more worldwide availability of goods (option c), as the standardized systems are easier to replicate globally, ensuring that products are available across different locations.

User Molo
by
7.5k points