Final answer:
Mediation is non-binding, while arbitration results in a binding decision.
Step-by-step explanation:
Mediation is different from arbitration in that mediation is non-binding, while arbitration results in a binding decision. In mediation, a neutral third party facilitates communication and negotiation between the disputing parties, but does not impose a decision upon them. On the other hand, arbitration involves a neutral third party who listens to both sides of the dispute and makes a final decision that is binding on the parties involved.