Final answer:
The correct action when handling checks includes asking for identification and only accepting checks with pre-printed numbers and account information, so the right answer is C. Both a and b.
Step-by-step explanation:
When handling checks, it is considered a best practice for a team member to both verify the identity of the person using the check and ensure that the check contains necessary account information. Therefore, the actions a team member should take include:
- Asking for identification, such as a driver's license or state-issued identification card.
- Accepting only checks with pre-printed check numbers and account information.
So the correct answer to the student's question is "C. Both a and b". This is because verifying identity helps prevent fraud and confirming pre-printed account details ensures that the check is legitimate and properly linked to a valid checking account.