Final Answer:
The correct step in presenting an order at the Drive-Thru window is B. Verify food order, and add any necessary condiments, napkins, and utensils.(Option B)
Step-by-step explanation:
In the fast-food industry, ensuring accuracy and customer satisfaction at the Drive-Thru window is crucial. Option B accurately describes a key step in the process—verifying the food order and adding any necessary condiments, napkins, and utensils. This step helps guarantee that the customer receives the correct items and has all the necessary accessories for their meal.
When presenting an order at the Drive-Thru window, the staff member should carefully check the items in the bag, cross-referencing them with the order ticket or receipt. This verification process minimizes the risk of errors and ensures that the customer receives the correct meal. Additionally, adding condiments, napkins, and utensils is a thoughtful touch that enhances the customer's experience and convenience. These details contribute to customer satisfaction and the overall efficiency of the Drive-Thru service.
Clear communication, attention to detail, and efficiency in presenting orders are essential for providing a positive customer experience in the fast-food industry. By following the correct steps, such as verifying the food order and including necessary items, Drive-Thru staff can contribute to customer satisfaction and uphold the standards of service expected in the industry.(Option B)