Final answer:
Cultural sensitivity training is designed to help employees appreciate cultural differences and improve teamwork in a diverse global workplace.
Step-by-step explanation:
Cultural sensitivity training is a popular method for helping employees recognize and appreciate cultural differences. This type of training educates participants about various cultures with the ultimate goal of improving teamwork and relations within a diverse working environment. Such training programs are responsive to the global nature of today's workforce where you may interact with colleagues and clients from various cultural backgrounds, each bringing their own unique perspectives and values to the workplace.
Learning how to respect, communicate, and collaborate in an increasingly diverse work culture is crucial to optimizing a company's efficiency and productivity. Studies, such as the meta-analysis by Pettigrew and Tropp (2006), have shown that contact between diverse groups can reduce prejudice, especially under conditions of equality, shared goals, and institutional support for such interactions. Therefore, fostering this understanding through cultural sensitivity training can lead to a more harmonious and productive workplace.