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Which of the following customers usually remain(s) loyal?

a) Customers satisfied with one-time discounts
b) Customers who receive personalized service
c) Customers who experience occasional issues
d) Customers with no interaction with the staff

User Pcoving
by
8.2k points

1 Answer

3 votes

Final answer:

Customers who receive personalized service usually remain the most loyal because personalization creates value and understanding, fostering a stronger relationship compared to one-time discounts or lack of interaction.

Step-by-step explanation:

When evaluating which of the following customers usually remain(s) loyal, it is generally found that Customers who receive personalized service tend to show higher levels of loyalty to a business. Personalized service often makes customers feel valued and understood, which increases their chances of returning. While one-time discounts can be appealing, they do not necessarily create a lasting relationship or loyalty. Customers who experience occasional issues may remain loyal if their problems are resolved satisfactorily, but this is not a given. Finally, customers with no interaction with the staff miss out on the opportunity to build a personal connection, thus are less likely to develop loyalty.

User Makia
by
8.4k points
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