Final answer:
The 'My PCF Summary' report helps KO and KS with workload management by providing an overview of tasks performed by each individual.
Step-by-step explanation:
The 'My PCF Summary' report is useful to a KO (Knowledge Officer) and KS (Knowledge Specialist) for workload management as it provides a comprehensive overview of the tasks performed by each individual. It allows the KO and KS to identify which tasks are taking the most time and allocate resources accordingly. For example, if the report reveals that one KS is spending a significant amount of time on administrative tasks, the KO can assign a separate administrative assistant to handle those responsibilities.