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Which of the following may be a recommendation during a client service?

a) ensure all clients wait 30 minutes in the reception area
b) encourage clients to keep the cape on the inside of the chair
c) allow clients in a wheelchair to remain in a wheelchair
d) encourage clients to color their own hair at home in between visits

User LateNate
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1 Answer

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Final answer:

In client services, it is recommended to allow clients in wheelchairs to remain in them for comfort and accessibility. Attention to wait times and mental health prevalence is key, ensuring adequate staff-to-client ratios to provide necessary support.

Step-by-step explanation:

During a client service in a health or wellness setting, it is important to make recommendations that improve the client's experience and support their needs. One recommendation could be to allow clients in a wheelchair to remain in a wheelchair during their service, ensuring that their comfort and accessibility needs are met. This is an inclusive practice that respects the autonomy and convenience of clients with mobility difficulties.

Ensuring that wait times are reasonable is also crucial for a positive client experience. For instance, counseling services might strive to reduce appointment wait times, which can be too long and impact mental health support accessibility, as indicated by Kay Payne's statement regarding the approximately 10-day wait for an appointment. Additionally, addressing the prevalence of mental health issues is important. With a reported 75 percent of students experiencing some form of mental health issue, services should be sufficiently staffed to manage these concerns. The recommended staff-to-student ratio from the International Accreditation of Counseling Services suggests that to provide adequate support, one needs to consider the optimal number of staff members available relative to clients or students, addressing the staff-to-student ratio problem.

User Ondrs
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