Question

Quality in the foodservice system is [MGT:314]

A. a program to eliminate defects.
B. a radical redesign of business processes for dramatic improvement.
C. a source of increasing costs.
D. defined by the customer through his or her satisfaction.

Answer 1

The quality in the foodservice system is defined by the customer through his or her satisfaction.

The correct answer to the question is D

Step-by-step explanation:

Quality in the foodservice system is defined by the customer's satisfaction because they are the ones who determine whether the food and service meet their expectations. The customer's satisfaction is a key factor in evaluating the quality of the food and service provided in the foodservice system.

For example, if a customer enjoys the food and has a positive experience with the service, they are more likely to consider the foodservice system to have good quality.

The correct answer to the question is D. defined by the customer through his or her satisfaction.