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What are the four steps for troubleshooting wired and wireless home networks?

a. Identify the problem, Gather information, Analyze the symptoms, Implement a solution
b. Test the obvious, Gather information, Analyze the symptoms, Implement a solution
c. Reboot devices, Reset passwords, Contact ISP, Buy new equipment
d. None of the above

1 Answer

4 votes

Final answer:

The correct steps for troubleshooting wired and wireless networks are to Identify the problem, Gather information, Analyze the symptoms, and Implement a solution. These steps are closely related to the scientific problem-solving method often applied in technical troubleshooting.

Step-by-step explanation:

The four steps for troubleshooting wired and wireless networks are typically the following: Identify the problem, Gather information, Analyze the symptoms, and Implement a solution. This approach involves first determining what the issue is, finding out as much as you can about it, carefully analyzing the gathered information to pinpoint the source of the problem, and finally, taking action to resolve it. It's similar to the scientific method, where one would hypothesize a problem, gather data, analyze it, and then confirm or refute the hypothesis.

Option A closely resembles these steps, as it is important to first identify the specific network issue you're facing before taking further steps. Once you've done that, you should gather all relevant information about the network setup and the nature of the problem. Next, you would proceed to analyze this information to determine potential causes for the symptoms you are observing. Finally, you should implement a solution based on your analysis.

User Darijan
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