Final answer:
The statement that generating patient letters from the EHR is a common task for front office assistants is true. Front office assistants use the EHR system to produce accurate and secure patient communications efficiently.
Step-by-step explanation:
Generating patient letters from the Electronic Health Record (EHR) is indeed a common task performed by the front office assistant in a medical setting. Therefore, the answer to the question is a) True. The front office assistant is often responsible for various administrative duties, which include communicating with patients via letters that provide important information about appointments, follow-up care, test results, and other communications related to the patient's care journey.
Patient letters are generated through the EHR system to maintain accuracy, ensure privacy, and streamline the process. Such systems typically have templates and automated functions that can help the assistant personalize and send out letters efficiently, ensuring that the information conveyed is consistent with the patient's electronic records and that all communications are properly documented.