Question

You receive the following email from the Help Desk:

Dear Email User,
Beginning next week, we will be deleting all inactive email accounts to create space for more users. You are required to send the following information to continue using your email account. If we do not receive this information by the end of the week, your email account will be deleted.
*Name (first and last)
*Email Login
*Password
*Date of birth
*Alternate email
What should you do?
A) Provide the requested information
B) Ignore the email
C) Contact the Help Desk to verify the request
D) Forward the email to all colleagues

Answer 1

The email described in the question is a phishing attempt, where the sender is trying to obtain personal information such as the email login, password, date of birth, and alternate email. The correct action to take is to contact the Help Desk to verify the request.

Step-by-step explanation:

The subject of this question is Computers and Technology. The email described in the question is a phishing attempt, where the sender is trying to obtain personal information such as the email login, password, date of birth, and alternate email. It is important to be cautious and not provide any personal information in response to such emails, as legitimate organizations would never request this information via email.

The correct action to take in this situation is option C) Contact the Help Desk to verify the request. Contact the Help Desk using a verified phone number or email address to confirm if the email is legitimate. Do not reply directly to the email or provide any personal information until you have confirmed its legitimacy.