Question

What is the current advice on the use of a greeting on business email?

A) Omit greeting because they make an email appear too casual.
B) Add a greeting only when forwarding an email with a lengthy header.
C) Don't waste precious digital space on the nonessential keystrokes of a greeting or salutation.
D) Begin with a greeting to provide a visual cue and to show friendliness.

Answer 1

The current advice on the use of a greeting in a business email is to begin with a greeting to provide a visual cue and show friendliness. The tone should be polite and courteous, and the email should be well-written, organized, and respectful of the reader's time.

Step-by-step explanation:

The current advice on the use of a greeting in a business email is to begin with a greeting to provide a visual cue and show friendliness. It is always appropriate to start the email with 'Dear...,' followed by the person's title and last name (e.g., Dear Mr. Johnson; Dear Dr. Williams).

The tone of the email should be polite and courteous, avoiding jokes or sarcasm. It is better to be too formal than too casual. The email should be well-written, using standard spelling, punctuation, and capitalization, with short and clear sentences.

The subject line of the email should represent the main point of the email, and the content should be well-organized and respectful of the reader's time. It is also important to remember that personal email addresses should not be used for business communications.