Question

The nurse calls a physician to come to the unit to assess a patient. Which of the following is the most effective telephone communication by the nurse?

a. "This is the 4100 unit troublemaker again. You probably ought to come to the unit to see Mr. Samuels. His condition doesn't seem right."

b. "This is Ann Allen on 4100. I don't quite know what to think about Mr. Samuels. I think his condition is deteriorating, and I'd like to have you see him."

c. "Sorry to bother you. This may not be important, but I'm not completely comfortable with Mr. Samuel's response to care. His blood pressure has dropped, and his pulse is elevated."

d. "This is Sheila Ryan on 4100 calling regarding your patient, Mr. Samuels. His BP has dropped from 130/90 at 8 am to 100/70 at 10 am. His pulse has risen from 80 to 100, and he seems restless. He received his 8 am Cardizem."

Answer 1

Option D is the most effective telephone communication by the nurse as it offers precise and pertinent patient information, enabling the physician to evaluate the situation urgently.

Step-by-step explanation:

The most effective telephone communication by the nurse is option D. "This is Sheila Ryan on 4100 calling regarding your patient, Mr. Samuels. His BP has dropped from 130/90 at 8 am to 100/70 at 10 am. His pulse has risen from 80 to 100, and he seems restless. He received his 8 am Cardizem." This response is the most professional and provides specific and relevant clinical details necessary for the physician to assess the urgency of the situation.