Final answer:
The most appropriate response by a nurse to a patient hesitant about surgery is to offer to discuss their concerns, as this fosters open communication and potential alleviation of fears. Recognizing the emotional stages patients may experience, such as the Kübler-Ross model stages of grief, can guide the nurse in providing empathetic support.
Step-by-step explanation:
A nurse caring for a patient scheduled for cardiac surgery who expresses hesitation about the procedure is facing a delicate situation that requires empathy and effective communication. The most appropriate response among the given options would be (D) "Let's talk more about your concerns. Maybe I can help address them." This response opens the door for the patient to discuss their fears and allows the nurse to provide support and information that may alleviate the patient's concerns.
It's essential for healthcare professionals to recognize the emotional stages that patients may go through when facing serious medical procedures or the prospect of dying, such as the Kübler-Ross model stages of grief: denial, anger, bargaining, depression, and acceptance. Every patient's coping mechanism can be different, and providing a space for open communication can help the patient navigate through these stages.
By discussing the key concerns for the recovery and care of the patient, the healthcare team can assist in making the experience as comfortable and dignified as possible, perhaps in a manner consistent with hospice care principles.