Final answer:
When a resident accuses an NA of abuse, the appropriate action is to report the incident to the supervisor immediately. It is important to take all accusations seriously and follow the proper protocols to ensure the safety and well-being of all residents.
Step-by-step explanation:
When a resident accuses an NA of abuse, the appropriate action is to report the incident to the supervisor immediately (A). It is important to take all accusations seriously and follow the proper protocols to ensure the safety and well-being of all residents. Ignoring the accusation (B) or confronting the resident (C) may not be the appropriate course of action as it can potentially escalate the situation. Sharing the accusation with other staff members (D) should only be done if it is necessary for further investigation or to provide support.
It is crucial to handle such situations with sensitivity and professionalism, keeping in mind the rights and dignity of all parties involved. A thorough investigation should be conducted to gather all necessary information and determine the truth. This may involve statements from witnesses, reviewing any available evidence, and providing support to the resident making the accusation.
Overall, it is essential to prioritize the safety and well-being of residents, follow the proper reporting procedures, and let the appropriate authorities handle the investigation.