Question

Chain of command is a key element of an organization's structure. Which of the following key questions is addressed by this element?

A) How many individuals can a manager efficiently and effectively direct?
B) To whom do individuals and groups report?
C) On what basis will jobs be grouped together?
D) To what degree are activities subdivided into separate jobs?
E) To what degree will there be rules and regulations to direct employees and managers?

Answer 1

The chain of command addresses the question of 'To whom do individuals and groups report?' within an organization, delineating the hierarchy of authority and reporting relationships to maintain efficiency.

Step-by-step explanation:

Chain of command is a fundamental concept in organizational structures that deals with the hierarchy of authority within an organization. The key question addressed by the chain of command is: To whom do individuals and groups report? This element ensures there is a clear line of reporting and accountability from the bottom levels of the organization, such as a front-line employee at a retail store, upward through shift managers, store managers, regional managers, and ultimately to top executives like the CEO who must report to the board of directors and stockholders.

Understanding the chain of command is crucial for efficiency within an organization, as it delineates the reporting relationships and flow of information, empowering employees to know who their decisions and actions should align with. Although some businesses are moving towards flatter organizational structures with less emphasis on rigid hierarchies, many still operate with a clear chain of command to maintain order and clarity in processes.