Question

________ refers to the degree to which jobs within the organization are standardized.

A) Formalization
B) Decentralization
C) Departmentalization
D) Span of control
E) Chain of command

Answer 1

Formalization refers to the degree to which jobs within the organization are standardized, involving the creation and enforcement of explicit rules and procedures. It includes a clear hierarchy of authority and a strict division of labor. Examples include standardized job descriptions, policies and procedures manuals, and clear chains of command.

Step-by-step explanation:

Formalization refers to the degree to which jobs within the organization are standardized. It involves the creation and enforcement of explicit rules and procedures, as well as the adherence to these rules by employees. In a highly formalized organization, there is a clear hierarchy of authority and a strict division of labor, with specific tasks and responsibilities assigned to each employee. Examples of formalization include standardized job descriptions, detailed policies and procedures manuals, and clear chains of command.