Final answer:
To accurately assess work center personnel's performance, both skillset and attitude should be considered, as they contribute significantly to individual performance and are indicative of job satisfaction and cultural fit within the organization.
Step-by-step explanation:
When assessing your work center personnel's performance, it is important to consider both skillset and attitude. A well-balanced evaluation reviews not only the technical abilities and experience but also the personality traits and soft skills that contribute to the job. Employees who demonstrate a positive attitude, successful teamwork, adaptability, quick learning, reliability, and a strong work ethic are typically valued in a workplace.
Displaying a positive attitude is just as crucial as competence in one's role, and it significantly influences hiring decisions and performance assessments. Evaluate how individuals contribute to the work culture and whether they possess the right fit for the role within the organization. Thus, option (c) 'Both skillset and attitude' is the correct answer to consider when asserting your work center personnel's performance.
Moreover, factors like autonomy and work content have been identified as predictive of overall job satisfaction, suggesting that the quality of the work itself and the degree of control employees have over their role can impact their performance.