Final answer:
A subpoena is a legal order, and non-compliance can result in legal consequences. If a payment related to a subpoena is not made, the party owed may seek legal remedies to enforce payment through a collections process or additional legal action.
Step-by-step explanation:
If a subpoena is issued but the customer doesn't want to pay, the situation primarily becomes a legal matter rather than a customer service or business issue. A subpoena is a legal document that orders a person or entity to testify in court or provide certain documents. Non-compliance with a subpoena can lead to legal consequences such as penalties or contempt of court charges. In the event of non-payment for services related to a subpoena, such as legal representation or document production, the party to whom the money is owed may need to seek legal remedies to enforce payment, which can include initiating a collections process or taking further legal action.