The question is incomplete, and the full version can be found on coursehero.
Answer: arouse expectations about a character which are proved to be false
Step-by-step explanation:
In the last paragraph, Cecil Woodham-Smith uses many sentences to describe the good features of James Brudenell, later Lord Cardigan. He meticulously expands on Brudenell´s good, looks, strength, gallantry, and many more of his attractive features. However, in the last two sentences, Woodham-Smith suddenly changes the tone by claiming that Brudenell has no intelligence at all.