Question

What rejections/denials are the easiest to prevent with good front office policy?

I. Incorrect patient information
II. Eligibility expiration
III. Medical necessity
IV. Liability denials
a.I, II
b.I, II, IV
c.I, III, IV
d.I, IV

Answer 1

The easiest rejections/denials to prevent with good front office policy are incorrect patient information, eligibility expiration, and liability denials.

Step-by-step explanation:

The easiest rejections/denials to prevent with good front office policy are:

1. 1. Incorrect patient information: Ensuring accurate and up-to-date patient information is crucial to prevent rejection or denial of claims. Front office staff should verify patient details such as name, date of birth, and insurance information at the time of registration.
   2. Eligibility expiration: Regularly checking the eligibility status of patients with insurance companies can help identify if a patient's coverage has expired. Front office staff should verify insurance coverage before each appointment to prevent rejections due to expired eligibility.
   3. Liability denials: Proper documentation and coding can prevent denials related to liability, such as incorrect medical coding or missing documentation. Front office staff should ensure accurate and thorough documentation of patients' medical history and treatment.