Question

The licensed practical nurse (LPN) who is in charge hears a health care provider loudly criticizing one of the unlicensed assistive persons (UAP) within the earshot of others. The UAP does not react or respond to the health care provider's complaints. What should be the charge nurse's first action after hearing this?

1. Notify the nursing administrator and chief of the medical staff within the hour about the breach of professional conduct
2. Allow the UAP to handle this situation without interference for the next few minutes
3. Walk up to the health care provider and quietly state: "This unacceptable behavior has to stop."
4. Request an immediate private meeting with the health care provider and the UAP

Answer 1

The charge nurse's first action should be to request an immediate private meeting with the health care provider and the UAP.

Step-by-step explanation:

The charge nurse's first action, in this case, should be to request an immediate private meeting with the health care provider and the UAP. By addressing the issue privately, the charge nurse can discuss the unacceptable behavior and find a resolution. This approach allows for open communication and the opportunity to address the issue without involving management right away.