Final answer:
Under the Fair Debt Collection Practices Act (FDCPA), debt collectors have certain limitations when attempting to collect an outstanding debt.
Step-by-step explanation:
Under the Fair Debt Collection Practices Act (FDCPA), debt collectors have certain limitations when attempting to collect an outstanding debt. They are allowed to:
- Call a debtor between 8:00 a.m. and 9:00 p.m., local time.
- Contact the debtor directly, even if they are represented by an attorney, unless specifically instructed otherwise by the attorney.
- They are prohibited from:
- Charging an additional debt collection fee on top of the amount owed.
- Telling family members, coworkers, or anyone else that the debtor is in debt.
These rules are designed to protect debtors from harassment and ensure fair debt collection practices.