Question

Sound financial policies and procedures that clearly explain the patient's responsibilities for payment set the stage for which of the following? (Select all that apply.)

A. Sending patient statements
B. Denial of claims
C. WIthholding patient statements
D. Following up on patient payments
E. Poor relationships with the physicians

Answer 1

Clear financial policies in healthcare facilitate the sending of patient statements and the follow-up on patient payments, contributing to efficient financial management and communication between patients and healthcare providers. D. Following up on patient payments

Step-by-step explanation:

Sound financial policies and procedures provide a foundation for clear communication regarding patient responsibilities for payment in the healthcare industry. When these policies are clear, they set the stage for several scenarios, including:

• Sending patient statements, which keeps the patient informed about their financial responsibilities.
• Following up on patient payments, ensuring that patients are aware of their balances and the healthcare provider manages its receivables efficiently.

On the other hand, unclear policies can lead to complications such as denial of claims and poor relationships with physicians, if the financial expectations and processes are not transparent and mutually understood.