Question

david is used to people doing exactly what he tells them to do immediately after he tells them to do it. he told jeff to get him a drink and jeff refused to do so. david then began to yell and scream at jeff until david finally gave up and got the drink for himself. what 2 processes is this example illustrating?

Answer 1

The scenario with David and Jeff illustrates 'expectancy violation' when Jeff refuses to comply with David's request, resulting in David's frustration, and 'conflict resolution' when David decides to get the drink himself after his efforts to coerce Jeff fail.

Step-by-step explanation:

The behavior exhibited by David in the given scenario illustrates two key processes: expectancy violation and conflict resolution. David is accustomed to people following his orders immediately, which sets an expectation for others' behavior. When Jeff refuses to get a drink for him, this expectation is violated, leading to David's angry reaction. This is a classic case of expectancy violation, where an individual's anticipation of certain social behaviors is not met, often resulting in emotional responses like frustration or anger.

Concerning conflict resolution, when David's attempt to coerce Jeff into compliance by yelling fails, he must find an alternative means to resolve the situation. In this case, conflict resolution occurs when David decides to give up on trying to get Jeff to fetch the drink and opts to do it himself. This represents a unilateral form of conflict resolution where one party acquiesces to the circumstances or takes action independently to solve the conflict.