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Which of the following is a systematic effort by organizations to facilitate the learning of job-related knowledge and behavior?

A. modeling
B. training
C. punishment
D. reinforcement
E. expertise

1 Answer

4 votes

Final answer:

Training is the systematic effort by organizations to facilitate the learning of job-related knowledge and behavior, often involving operant conditioning and modeling to enhance employee performance.

Step-by-step explanation:

The systematic effort by organizations to facilitate the learning of job-related knowledge and behavior is training. This involves a structured program designed to enhance employees' skills and abilities directly related to their current or future job roles.

Operant conditioning plays a role in training when it involves reinforcing desired behaviors through rewards or consequences to increase the likelihood of these behaviors being repeated in the workplace setting.

Training often employs several methods such as lectures, simulations, on-the-job training, and mentoring, designed to improve an employee's job performance. Meanwhile, modeling, another learning technique mentioned in the question, is based on observational learning where individuals learn by watching others and imitating their actions.

An effective training program combines multiple learning approaches, including both operant conditioning and modeling, to ensure that employees not only acquire the necessary knowledge but also the behaviors and attitudes required for their roles.

User Chandra Eskay
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