Final answer:
Herzberg's Two-Factor Theory influenced the development of the Job Characteristics Model which aims to increase employee satisfaction and motivation by improving the nature of the job.
Step-by-step explanation:
The correct option is B:
The concept directly influenced by Herzberg's Two-Factor Theory is B. the Job Characteristics Model. The two-factor theory developed by Herzberg states that job satisfaction and dissatisfaction are influenced by separate factors. The hygiene factors are related to job dissatisfaction, while the motivators are related to job satisfaction.
Herzberg's Two-Factor Theory of motivation divides job factors into two categories: hygiene factors, which when absent cause dissatisfaction, but their presence does not motivate; and motivators, which are factors that when present significantly boost employee satisfaction and motivation. Herzberg's theory posits that to improve employee satisfaction and motivation, work must be made more interesting and challenging, which is the main goal of the Job Characteristics Model. This model was developed by Hackman and Oldham, and it outlines five job characteristics that can increase work motivation, performance, and satisfaction: Skill Variety, Task Identity, Task Significance, Autonomy, and Feedback.