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Why is it important to engage participants with diverse perspectives and abilities in a usability study? select all that apply.

A. To avoid sample bias for selected groups
B. To include participants with characteristics outside of the desired characteristics
C. To identify a key user group to engage in future usability research studies
D. To investigate how people with disabilities interact with the product

User TARKUS
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Final answer:

It is important to engage participants with diverse perspectives in usability studies to avoid sample bias, understand accessibility issues, and foster innovation. A broad range of feedback enhances product development and promotes inclusive design.

Step-by-step explanation:

Engaging participants with diverse perspectives and abilities in a usability study is essential for several reasons. Firstly, it helps avoid sample bias towards selected groups, ensuring the product is suitable for a wider range of users. Including individuals with characteristics outside of the target demographic can provide insights unexpected by the research team. Moreover, involving people with disabilities is key to understanding accessibility issues and improving the product's usability.

These inclusive practices contribute to a richer set of data, enhancing the reliability of the research. Far-reaching participation aids in the identification of various user needs and preferences, which can be vital for the development of universally accessible designs. This approach aligns with the concept of universal design, which advocates for products that are usable by all people to the greatest extent possible.

In addition, a diverse group is likely to contribute to a broader range of feedback, leading to innovative solutions. This diversity can reveal unanticipated problems or inspire features that benefit all users. It's a holistic approach that incorporates the voices of those often excluded, reflecting a true commitment to inclusion and respect for diversity.

User JMRC
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