Final answer:
The House of Quality in QFD is a framework that enables the translation of customer requirements into technical specifications, facilitating cross-functional collaboration and prioritization of quality improvements.
Step-by-step explanation:
Quality Function Deployment:
The House of Quality is a fundamental organizational framework for the Quality Function Deployment (QFD) process. It's a visual tool that helps organizations translate customer requirements into technical specifications. The true statements about the House of Quality as this framework are that it: Facilitates cross-functional collaboration and communication by breaking down silos between departments.
Helps to prioritize which quality improvements should be made in the development or improvement of a product or service. Converts customer demands into actionable engineering attributes or technical specifications. The House of Quality begins with identifying and evaluating customer needs and expectations, often referred to as the voice of the customer.